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HomeEquipmentFirst Aid and SafetyBravo Marketplace 10 x 10 Quik Shade Aluminum Instant Canopy (Blue) |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 4 customer reviews )
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Most Helpful Customer Reviews
3 of 3 found the following review helpful:
 Only used for 2 months.... Aug 09, 2008
By Kerby Family
My Aunt bought this 1 year ago of which she only used once then she passed it on to me. I use it for the local Craft Fair at the Long Beach Farmer's Market. When you visit the site for "Quik Shade" you see under "marketplace" that there is a guy who is hanging items from the cross bars. Yeah, right....
My 3rd time using it resulted in a snapped arm. It literally snapped while setting up. I called Quik Shade and thank goodness the gal that answered the phone was my neighbors best friend *which I didn't know until the end of the discussion* and she hooked me up with extra arms and even had her boyfriend bring it to me. If it hadn't been her offering to bring me the pieces, even though they are around the corner from my house, I would not have received the parts until 2 weeks down the road from time of order placed! Why? Read below....
Recently, the plastic pieces that hold the unit up in the corner snap elements (the ones that push the canopy up with a diagonal bar) broke. Yep, snapped in 3 places...on all but one. There are a total of 4. Then, because I hang my items from the cross bars like the image of the marketplace, the middle "plastic pieces" that join the 'x' bars bolted and the 'end joints' for each end of the bar after the joined section...are breaking and stretched out. I ordered the pieces back on July 29th, 2008....it is now August 9th, 2008.....do I have the parts? No...will I get the parts before I go and do my show tomorrow? Most likely NOT...will I buy another piece of S**T from this company ever again? Most definitely not....
The company, when you call in, has you on hold for over 1 1/2 hours...that tells you something right off the bat for the warranty department....do YOU have 1 1/2 hours to sit and wait for their call? Never mind sending them an e-mail, they never EVER respond. As for leaving a "call back number", you are better off going and buying a lotto ticket, you might have a better chance at winning the lotto! This company, is utterly unprofessional and don't take their job seriously. They sell you 's**t' and don't answer the phones in hopes you'll be dumb enough to go and buy another one.
Save your money or pay additional for the Caravan's. The center supports are amazing. I know...I hang from my neighbors to test it out and I will tell you this right now...Caravans cost more BECAUSE they PRIDE themselves in their products. They really are "Easy Ups"...you slightly open the tent, crawl inside and PUSH UP on the center support and the unit "snaps" right in place....versus the Marketplace which requires 2 people to set up or find something to put the leg on while you pull the opposite direction...which causes the arms to 'snap'...joy...duct tape anyone? Go and buy a caravan...seriously...
Customer service....less than no star...think negative numbers
Product.............2 stars is too much *however, it does provide shade so hence the 2 stars....*
Life expectancy.....2 months of constant use *which in MY case is every Sunday..that's it...1 x week....for 9 hours....
Worth the money.....NO
Upgrade to Caravan..YES!
Those are my thoughts....
5 of 6 found the following review helpful:
 Soccer Team Tent May 01, 2008
By a soccer mom
This is the third pop-up canopy we have used since our team formed 4 years ago. All of them are similar - The most important features are straightforward, easy opening operations, a ventilated top so it doesn't get sucked off the ground when it's windy, provision to add sides, easy opening pins at the top and a durable carry bag with wheels. Amazon had these at least $20 less than anyone else. If you need to drag it on rough terrain (grass, asphalt, gravel) I suggest you get an inexpensive aluminum luggage rack to preserve the bag. Once it is ripped and the tent won't stay in it's very cumbursome to carry around. The metal legs are very durable but the expandable roof framing is vulnerable to damage and if you lose a pin from the top of any of the legs it will not stay up anymore. This one appears to have easy to open pins. Don't forget to pull it back out and dry it out after use or it will get moldy and lessen the life of the fabric.
2 of 2 found the following review helpful:
 Easy to setup and pretty sturdy Oct 04, 2007
By L. Romero
"Luis from SD"
I bought this to use it at street fairs and I've had a great experience with it so far. It comes in a bag with wheels making it easy to transport. The metal body is aluminum and is pretty sturdy (not the thin cheap metal pipe found in some). Setup is a breeze. It almost opens up like an umbrella. Note that it does not come with walls and if you are planning to use this on hard surfaces you might want to consider getting some weights.
1 of 1 found the following review helpful:
 A very big dissapointment May 05, 2008
By John A. Smaith
"John A. Smith"
It was May 3rd that I first got the opportunity to use the Bravo 10x10 marketplace canopy. It was at the New England Regional Chili Cook Off in Somer's, CT. When attempting to erect this canopy a small dent/ding was detected in one of the legs. This did not seem to effect the raising of the legs. However, as we attempted to raise the roof section one of the roof arms seemed to want to go in an odd direction. As we slowly attempted to continue the support arm continued to bend. We stopped and attempted to very gently straight the arm. The arm instantly broke due to the super thin tube aluminum design. Fortunately we found another chili team that had a roll of duct tape. We were able to make a temporary field repair to get us through the day. We have more experience erecting easy open canopies than any of us want to admit too. This extremely thin wall aluminum tubing use in the making of this produce seems to be a design flaw. I am hoping that I can get a replacement arm or figure a way to repair it. Because of the poor quality I would most definitely NOT recommend this produce. About the best thing that can be said is it is a pretty shade of blue...! A very dissatisfied customer.
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